Shipping & Returns
RETURN POLICY
We are committed 100% to bringing you authentic, quality products and hassle-free shopping experience. But if you are not satisfied with your purchase, you may return any parts to us within 60 days from your date of order, provided that the product(s) is in its original packaging and condition.
If returning headlights and one side is determined defective – The whole pair or set must be returned together.
In the off-event that your order is damaged in transit from us, please contact us at (909) 348-9809 or email info@dynamikusa.com
EXCEPTION ON RETURNS
Parts damaged due to improper installation or abuse are not returnable. We are not responsible for any labor expenses, towing, rental car, or other expenses caused by the use of wrong or defective parts during installation. All return orders can be charged a 10% restocking fee based on the condition the product is returned in.
RETURN PROCEDURE
To obtain a Return Merchandise Authorization (RMA), please contact us at (909) 348-9809 or email us at info@dynamikusa.com referencing your order number and description of the issue. An email will be sent within 2 business days of the request with a return shipping address and shipping instructions. Please include a copy of the original receipt and the email with the return.
Please note: No returns will be accepted without an RMA number. All RMA's expire after 30 days of issue. If the RMA is not shipped back within 30 days of issue a new RMA must be requested