Warranty

12-Month Replacement Limited Warranty

Dynamik offers a 12-month limited warranty on all products for manufacturing defects and functional failures. For approved warranty claims, Dynamik will replace the defective product with the same item or, if discontinued, a comparable product in performance and value. Please see exceptions and limitations below.

Claim Process: If you encounter an issue, we will work with you to diagnose the problem. You may be asked to answer questions or assist in the diagnosis. If we determine that your product is defective in material or workmanship, an RMA number will be issued. This number must be obtained before returning any items.

Shipping Policy:

  • U.S. Customers: Dynamik covers all initial shipping costs. Typically, you will need to use the provided return label to send back defective items before receiving replacements. We will provide one free return label per order.

Exceptions, Limitations, and Stipulations

  1. Components: If a single component is defective, we may replace only that component.

  2. Warranty Timing: The warranty begins on the original purchase date and is non-transferable. Terms and policies may change without notice.

  3. Surface Finish: Treated surfaces (e.g., UV coatings) may wear over time depending on use. Regular cleaning and UV protection can prolong lifespan. Surface finish wear from normal use is not covered, but defects within the initial warranty period will be addressed.

  4. Condensation: Some products may experience condensation, which is considered normal and not covered under warranty. However, if moisture buildup exceeds simple condensation, it may indicate a seal issue, which we will evaluate. Please provide photos of the moisture for warranty claims.

  5. Installation and Labor: Our warranty covers the product only, not installation or labor costs. We encourage contacting us before seeking outside assistance for diagnosis.

Warranty Voids

Warranties are void if evidence shows:

  • Negligence: Improper installation or use not specified by Dynamik.
  • Abuse: Damage beyond normal wear and tear.
  • Modifications: Any unauthorized changes, including disassembly or repairs.

Product Modifications

Modifications to products (e.g., opening, cutting wires) will void the warranty. Our team can assist with standard use issues, but we advise following product instructions closely. Replacing lenses on Dynamik products also voids the 12-month warranty.

Limitations on Liability

Dynamik’s liability under this warranty is limited to the replacement of the product. We are not responsible for any incidental or consequential damages arising from the use or inability to use the product.

State-Specific Regulations

Some states may have specific regulations regarding warranties that could affect the terms outlined here. If you have questions about how these terms apply in your state, please contact us for clarification.

Dynamik USA Warranty Policy
Dynamik USA provides a 12-month limited warranty on all products covering manufacturing defects and functional failures. For approved warranty claims, we will replace the defective item with an identical product or, if it's no longer available, a comparable product that matches in performance and value. Dynamik USA provides a 12-month limited warranty on all products covering manufacturing defects and functional failures. For approved warranty claims, we will replace the defective item with an identical product or, if it's no longer available, a comparable product that matches in performance and value. Dynamik USA provides a 12-month limited warranty on all products covering manufacturing defects and functional failures. For approved warranty claims, we will replace the defective item with an identical product or, if it's no longer available, a comparable product that matches in performance and value. Dynamik USA provides a 12-month limited warranty on all products covering manufacturing defects and functional failures. For approved warranty claims, we will replace the defective item with an identical product or, if it's no longer available, a comparable product that matches in performance and value.